Tuesday, February 26, 2008

Why I keep telling people not to pirate software. (Ron Ayers Motorsports and the BSA)

piratedsoftwarevd7 I can't tell you how many times I've told friends, family, and professionals in the last two years about the dangers of piracy. The days of borrowing your friend's copy of Window 98 are over. The days of installing a friend's computer game on your PC and playing online are over. And most importantly, the days of downloading illegal hacks of software because you can't afford the real program are over!

 

I've had friends recently who have called me with a triumphant note in their voice, saying to me "HA! I got a new working copy of Microsoft Vista!" (Or XP, or Office, or Photoshop, etc ad infinitum). I usually shake my head and warn them to be careful, only to be told "No man. It works fine. I got it to activate and everything!"

 

I'd like to take them all down to a local Greenville business and let them ask Ron Ayers how confident their IT staff felt about it when they got busted last week for running illegal copies of software and were forced to pay a  $72,000 fine and then were forced to purchase legitimate copies of the software on top of that already huge bill from the piracy police!

 

The BSA (Business Software Alliance) published an article a few days back about the bust. The highlights are as follows:

 

The Business Software Alliance (BSA) today announced that Ron Ayers Motorsports (www.ronayers.com), a motor sports superstore and equipment supplier, headquartered in Greenville, NC, agreed to pay $72,053 to BSA to settle claims that it had unlicensed copies of Adobe and Microsoft software on its computers. In addition to the payment, the company agreed to delete all unlicensed copies of software installed on its computers, acquire any necessary replacement licenses and commit to implementing stronger software license management practices.

 

Thirty-five percent of the software installed in 2006 on PCs worldwide was installed without legal licenses, amounting to nearly $40 billion in global losses because of software piracy.  An independent study shows that 21 percent of software in the United States is unlicensed.*    

 

(For the full article, click here)

 

Let me see if I can explain some of how the new world of software programming works, using a few clearly identified ground rules for a baseline:

  1. YOU are not smarter than the entire engineering staff of Microsoft, Adobe, or whomever, regardless of what you think of your bittorrent skills.
  2. The Internet is a requirement for most people and most software in today's digital world.
  3. Your hacked software IS going to eventually rat you out, even if your "friends" don't,

Regardless of your love or disdain for Microsoft as a company, let's agree that they have collectively created one of the most advanced pieces of software in the history of the world (The Windows Operating System). In recent years companies like Microsoft have been losing hundreds of millions of dollars annually due to people who are downloading pirated copies of their software. Doesn't it follow that they would take every step they can in order to catch people who are installing illegal copies of their programs? It's not like it amounts to five thousand dollars a year, in which case they would just likely not even notice, but when you put a dent of a few hundred million in someone's pocket, they feel it!

 

How is this accomplished?

First and foremost, software piracy is reported through the Internet by your own computer reporting on you.  Years back, Microsoft incorporated a program called WGA, which stands for Windows Genuine Validation. Microsoft got tired of getting screwed over by the general population of Internet users, so they instituted the WGA policy. Basically, before you can get any more updates beyond a certain date, you had to download the WGA application update first. This little program simply loads itself, checks to make sure the serial key you have on your computer matches the one you have registered on Microsoft's web site, and checks to be sure that your key hasn't been reported as stolen or pirated. In layman's terms, it creates a unique fingerprint of you and passes that fingerprint off to the Microsoft database. Each and every time you come to get a new update for Windows, or try to download an office template for MS Word, or try to update your browser, your fingerprint is compared again.

 

Maybe you're one of these people who have a new hacked copy and you can update just fine! That's great! Awesome! Now you can go get updates to your system and no one will ever catch you!!! Yeah, not really...  If you consider it like a fingerprint, it's really an easy analogy to follow. Again, let me remind you Microsoft isn't stupid.(Greedy, overzealous, self-righteous, monopolizing capitalists maybe... but never stupid.) When five thousand people show up to the same store (read as windows update web site) and all five thousand people try to use the same fingerprint, alarms start to go off. No one comes out to arrest you. No one screams FREEZE. Nothing happens that you are aware of. All right! You got away with it again!

 

What you aren't aware of is that Microsoft puts your fingerprint in a database of "suspected fakes" and starts to track it. It's really simple to do. Let's assume that Microsoft (this works for Adobe too) releases a new patch on Tuesday. A normal user would login sometime that week through the Automatic Update feature, have their fingerprint scanned, and then be authorized to get the download. However, anytime the same download gets applied to the same fingerprint over five thousand times in the same week, something is wrong! (Remember, you got your hacked copy from a friend, co-worker, Internet site, etc. Now you ALL have the same fingerprint, but different IDs, so once ALL of you download the same patch, they know something is wrong.)

What happens in the real world when a crime is believed to be in progress? An  investigation is started, much the same as in the digital world. Microsoft doesn't have the time, patience, or the desire to track you down and come to your door; this is true. However don't think for a moment that it can't happen. Just like with a real-world investigation, the judge doesn't do the leg work. He has cops, lawyers, bounty hunters, and others for that. Microsoft and these other companies who spend hundreds of millions making software do too!

 

There are companies out there who make a percentage of the profits for catching you running pirated software. Microsoft doesn't chase you down themselves. They DO however pass over the information to one of these companies, and let them run with it. Let's assume that your pirated software is Microsoft Windows, retailing for about $180.00. Five thousand people who have all stolen the same copy equates to about nine-hundred thousand dollars! (That's almost a million dollars Microsoft lost JUST on the ONE pirated copy that got stolen from ECU a few years back! I worked for a computer IT company at the time and I literally had HUNDREDS of people come in with the same cd-key and try to tell me it was theirs they purchased but they lost their original disc!) Now, let's assume I work for the BSA or other organization. I simply call Microsoft and say "Hey guys. I'll make you a deal. I'll go investigate and collect your money for you. In exchange I want 20% of whatever I can recover in fines. Deal? Cool!"

 

Now you have a private company (who is ALSO smarter than you) with a vested interest in tracking you down and carrying you to court for the fines you owe to Microsoft, Adobe, and others. In the end, what happens? Ask the guys at Ron Ayers what happens. Seventy-two thousand dollars later, with your name all over the paper, and after having to fire your entire IT staff, you STILL have to hire new employees, buy new software, and deal with annual audits for the rest of your life to make sure you haven't done it again!

 

To those of you out there who are geeks: Don't flame me with emails telling me I'm an idiot. I KNOW very well this isn't the actual method instituted to track software piracy. I'm trying to make an analogy that my regular readers can understand, in simple terms, minus all the jargon.

 

How do you protect yourself against piracy?

Well, I'm not going to give away all my trade secrets for free. After all, I do run an IT company that needs to turn a profit. If you think you're in danger of being caught for pirated software then you probably are. You can easily Google the word "Software auditing program" and try some programs for yourself. If you are a business owner out there, or work for a company you feel might get caught, I would be delighted to help you audit your software inventory. Does this mean I will call the police and tell them you're running illegal software? No. I work for my client, which is you or your company. My job and my liability end with me reporting to you which programs are or are not compliant. It's up to YOU to contact the proper people and purchase legitimate software.

 

What if I'm already running pirated software?

If you know already that you're running illegal copies of software, you can purchase the legitimate copes for a discounted price and have your "keys" changed to reflect the new licenses, which will make you legitimate. Again, this is something you can try to do yourself, but I would definitely see about contracting someone who knows what they are doing before relying on it for your business. If you want professional assistance, check out the official work web site: www.twnetworx.com

 

 

If you find this article useful, please Digg it. If you have questions or comments or want to know more, leave a comment and I'll answer it online.

Friday, February 22, 2008

Windows Vista SP1 (Not yet. Wait for it.. wait for it...)

Some of you who read my previous post about upgrading your copy of Windows Vista to Service Pack 1 have since emailed me or asked about the upgrade's feasibility. As time grows nearer to the update being released, more and more hype is being mentioned on the Net about how people can't wait to go get it. Even my co-workers are greedy to get some of their new features and don't want to wait. (I can't blame them there... I want to try the new features out too.) However, it should be remembered that nothing significant has changed on the Microsoft back end since I wrote that last post.

 

As a Microsoft Development Partner and a Technet Partner, we already have access to the new Vista SP1 Prerelease Candidate through official channels, yet I still maintain abstinence for those who are concerned about their computer's stability. Web sites frequented by the techno-gurus are already filling up with people asking how to fix problems with the new service pack, one of which is an unending reboot cycle that you can't stop.

 

As of today, there are at least 12 programs that were unable to work with Vista SP1 when it became available to us earlier this week. In a rare self-effacing moment and with the intent of maintaining full disclosure (read that as: Microsoft is tired of being yelled at, so they are trying to be up-front about it for a change) Microsoft has made available a Knowledge Base Article (#935796) detailing the current programs that are having problems with the new service pack. Though mostly security related, and therefore sadly not affecting most of you since most people don't actually want to USE security software, there are some more common programs that you have that might be affected. As you can see in the article, the manufacturers have already created fixes for most of their application, however some yet remain sans patch.

 

In an effort to avoid the flaming barrage of "Microsoft Sucks" litanies, it bears repeating that most of these issues are not Microsoft's fault. Many of the hardware and software manufacturers have yet to comply with the deadline released by Microsoft, which would allow their programs and hardware to be addressed during the patch process.

 

Full details about the Microsoft Vista SP1 problems are copied below, with comments from me on certain sections. For those of you who get bored with the geek-speak, stop reading here.

 

Information about programs that are known to experience a loss of functionality when they run on a Windows Vista Service Pack 1-based computer

 

INTRODUCTION

Service Pack 1 for Windows Vista is an important update for Windows Vista. Windows Vista Service Pack 1 (SP1) contains many security, reliability, and feature updates for Windows Vista. A program may experience a loss of functionality after you install Windows Vista SP1. However, most programs will continue to work as expected after you install Windows Vista SP1.
This article lists programs that have been reported to experience a loss of functionality when they are installed on a Windows Vista SP1-based computer.
Notes

•This article should not be considered a comprehensive list of programs that experience loss of functionality when they run on a Windows Vista SP1-based computer.
(Microsoft gets the understatement of the year award for this comment!)

•If you are using a program that appears in this article, you may have to contact the software vendor for more information.

MORE INFORMATION

The following tables contain programs that are known to experience a loss of functionality when they are run on a Windows Vista SP1-based computer.
If an application that is not mentioned in this article has a change in functionality after you install Windows Vista SP1, perform the following actions:

•Restart the computer at least one time after you notice that the program is not working correctly. This may let services or pending functions finish to correct the problem.

•Contact the software vendor. For example, visit the support area of the software vendor Web site. You may be able to find an application update that mentions Windows Vista SP1 or a newer version of the program that was released after Windows Vista SP1. (Short of being a geek like us, you're most likely going to just get frustrated trying to do this. If you can't get it to work, let me know by posting in the comment section and and I'll try to help by finding you the patch/upgrade you need for your program.)

•Report the problem to the software vendor. You may be able to use a contact link on the software vendor Web page to report the problem and to request an updated version of the application.

 

Programs that are blocked from starting after you install Windows Vista SP1

The programs in the following table have known compatibility problems with Windows Vista SP1. For reliability reasons, Microsoft blocks these programs from starting after you install Windows Vista SP1.
Note These programs are blocked from starting with the approval of the third-party software vendor. (This means "We know they won't work, so we're NOT going to let them run and potentially hurt your computer. I applaud this statement from Microsoft! Further, I would suggest that if you have any of these programs listed below and you plan on installing the patch yourself, you should uninstall the affected programs  first, as you might not be able to cleanly uninstall them after the patch is applied.)

 

BitDefender AV or Internet Security Version: 10
Made By: BitDefender
http://kb.bitdefender.com/KB400-en--What-to-do-if-BitDefender-10-cannot-be-installed-on-Vista-SP1.html

A supported version (2008 or a later version) is now available.

 

Fujitsu Shock Sensor Version 2.1.0.0
Made By: Fujitsu Limited
http://www.fujitsu.com/
Current information about this issue is posted on the vendor Web site.

 

Jiangmin KV Antivirus Version 10
Made By: Jiangmin
http://dl.jiangmin.com/download/kv2008.htm
A supported version is now available.

 

Jiangmin KV Antivirus Version 2008
Made By: Jiangmin
http://dl.jiangmin.com/download/kv2008.htm

A supported version is now available.

 

Trend Micro Internet Security Version 2008
Made By: Trend Micro
http://esupport.trendmicro.com/support/enterprise/search.do?cmd=displayKC&docType=kc&externalId=PUB-en-1036628

A supported version (16.1 or a later version) is now available.

 

Zone Alarm Security Suite Version 7.1.078
Made By: Zone Alarm
http://www.zonealarm.com/store/content/catalog/products/vista.jsp?dc=12bms&ctry=US&lang=en

A supported version (7.1.218.0 or a later version) is now available.

 

Programs that do not run after you install Windows Vista SP1

The programs in the following table do not run after you install Windows Vista SP1. The following table may include either a suggestion for how to resolve the issue or a Web site where you may find a solution for the issue. If a solution currently does not exist, contact the software vendor. Or, visit the software vendor Web site for a recommended solution.

 

Iron Speed Designer Version 5.0.1
Made By: Iron Speed
http://www.ironspeed.com/products/VistaSP1.aspx

A supported version (5.0.2 or a later version) is now available.

 

Xheo Licensing Version 3.1
Made By: Xheo
http://www.xheo.com/myaccount
A supported version (3.1 R17024 or a later version) is now available.

 

Free Allegiance Version 2.1
Made By: Allegiance
http://www.freeallegiance.org/FAW/index.php/How_do_I_fix_error:_%27Application_failed_to_initialize_properly._Error_0xc000007b%27

Current information about this issue is posted on the vendor Web site.

 

Programs that have a loss of functionality after you install Windows Vista SP1

The programs in the following table have a major or minor loss of functionality after you install Windows Vista SP1. We recommend that you contact the software vendor. Or, visit the software vendor Web site for a recommended solution or program update.

 

NYT Reader Version 1
Made By: New York Times
New York Times Reader stops working when the right mouse button pressed.
http://www.nytimes.com/timesreader (http://www.nytimes.com/timesreader)
A supported version is now available.

 

Rising Personal Firewall Version 2007
Made By: Rising
Rising Personal Firewall disconnect functionality does not work in Windows Vista SP1
http://www.rising.com.cn

A supported version (2008 version) is now available.

 

Novell ZCM Agent Version 10.01
Made By: Novell
ZCM 10.0.x is not supported in Windows Vista SP1
http://www.novell.com/support/search.do?cmd=displayKC&docType=kc&externalId=3486285&sliceId=&dialogID=53482286&stateId=0%200%2053484693

Current information about this issue is posted on the vendor Web site.

For information about how to contact a software vendor, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

Thursday, February 21, 2008

Out of Jail, on Parole, but it's not over yet!

 

Well, I'm sitting here in pajamas and a sweater because for some reason I'm cold as ice and don't know why. The heat is set on 65 degrees and it feels to me like its 40, though my thermostat assures me I'm incorrect.  I just got home from work and I wanted to share the good news with all of you who have supported me trying to raise money for the MDA.

 

When I got arrested and taken to "jail" today at noon, the total donations received thus far were holding tight at $825.00 with little prospect of breaking my $1,000 barrier, much less my $3,000.00 goal. The judge sentenced me to a table and lunch without cheesecake; a truly horrible punishment if you know my love of cheesecake. Having nothing better to do for our hour-long incarceration the ladies at my table and I started at the top of our cell phone's phonebooks and started working down one more time, trolling through the list of contacts and begging for bail money.

 

A little less than an hour later I had reached the end of my rope, which is synonymous with the end of my contact list in my BlackJack. So, I started on Senators and the girl beside me started on Congressmen. lol. I called Tim at my office and had him start texting me phone numbers he could scour from Google. As fast as he'd SMS me, I'd call them up and make my plea to get bail money.

 

Can you just stop a second and think how it feels to be the person I'm talking to on the phone when I start the conversation with "Hi, You don't know me, but I'm calling from jail because I need bail money..." I like to wait a few seconds and let the dramatic pause settle in before I tell them the whole scoop. I think I so thoroughly convinced the lady at Senator Marc Basnight's office that she asked for proof of what I was trying to do! lol. She did however, offer to poll the senator's staff members for me and get back with me for contributions!

 

In the end, thanks to all the contributions of my friends, associates, clients, and kind hearted people I contacted, we raised $1,250.00 in contributions to date!

 

That's right!

$1,250.00

This doesn't mean it's over. I have until March 22nd to continue to receive donations and now that I know that we can raise $400.00 in one day during lunch, I KNOW we can hit the $3000.00 mark by next month.

So, if you know someone who would consider giving to this really awesome organization to help these kids out, PLEASE make your contribution today. You can pay online directly to the MDA and get your tax-deductible receipt straight in your email immediately, or you can pay by check. If you pay by check, you need to send the check to me, but make it payable to the Muscular Dystrophy Association. I will turn in all the checks on the 21st of March with the "bail log" and get a final tally of the figures at that time.

 

Links you can use:

If you need the links again, here they are below:

b_clickheretohelpmemakemygoal4 This link takes you to my personal page on the MDA web site where you can click to make your donation online.
b_lookwhohasdonated This shows the online contributions only, so don't feel left out if you don't see yours on here. They have your funds, but those are hand tabulated.
b_whatyourmoneywillbuyBlue More info about the MDA
b_mdalocalservicesBlue  
b_mdawebsiteBlue  

 

Thanks again to ALL of you who have contributed thus far and to all those who have helped to spread the word about this cause. Posting my page on your blogs and web sites really helped. I think we were one of the few people who actually utilized the web portal to get donations, and it worked wonderfully. Please don't stop yet though... we're almost there. If we can raise the $3000.00 we can send 5 kids to camp this summer and help fund research to improve their life!

 

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